This page answers four questions in one place: what we are qualified for, how a project is delivered, what the warranty covers, and what can be customised.
1. Credentials
- High-tech enterprise — independently developed high-pressure micro-mist, airflow disturbance and bio-repellent technology; certified as a High-Tech Enterprise.
- Core patents — patents and IP on the misting unit and its smart control.
- Quality system — a quality management system applied across both production and engineering service.
- Product testing — products tested for environmental and safety requirements; the mosquito-repellent medium is eco-friendly and can be used on food-grade premises.
2. From enquiry to handover: six steps
- Call — tell us the setting (scenic area, hotel, factory, courtyard) and the approximate area; an engineer gives a first opinion.
- Site survey — area, height, water supply and pressure, power location and prevailing wind are checked on site. Free of charge, usually one day.
- Proposal and quote — unit rating, nozzle count and zoning are set from measured data, with a layout drawing and itemised quote within 48 hours of the survey.
- Order and material preparation — configuration list and schedule confirmed; piping and fittings are produced to drawing.
- Installation — unit siting, concealed piping, sealed joints. Small and medium projects typically take 1–3 days.
- Commissioning and handover — mist output and timing are tuned zone by zone, with on-site training for daily operation.
3. Warranty and after-sales
- Warranty — free maintenance within the warranty period, with the exact duration and scope as agreed in the contract; lifetime maintenance is offered afterwards.
- Response — the service hotline is answered 24/7; technical engineers follow up directly Monday to Friday, 8:30–18:00 (GMT+8).
- Protection — dry-run protection, over-pressure protection, filter-clog alarm and automatic pressure relief, so it can run unattended safely.
- Consumables — nozzles and filters are the routine consumables; quarterly checks are recommended. Nozzle life is around 2 years, unit design life 5+ years.
- Spare parts and inspections — common consumables and spare parts are held in stock, and inspection reminders can be scheduled per customer to avoid peak-season downtime.
4. Customisation, OEM and ODM
Models and parameters are customised per project — that is why we do not sell one universal unit. Commonly customised:
- Voltage and frequency: 220V / 380V, 50 / 60 Hz
- Control: timer / sensor interlock / PLC touch screen / remote app
- Pressure and flow ranges: 70–100 bar, 10–120 L/min
- Appearance and labelling: colour, silkscreen, nameplate language and packaging
OEM / ODM is discussed per project; MOQ and lead time depend on the configuration.
5. What a quote includes — and what it does not
Included: the misting unit, piping and nozzles, control system, ancillaries, plus local survey, installation and commissioning.
Not included: civil works and the power run to the distribution board, which the client side handles. We state this boundary in the proposal so it is not discovered mid-installation.
6. Channel and partnerships
We work with contractors, design institutes, main contractors and overseas distributors, and can support engineering coordination, drawing development and long-term supply. Terms and territory rights are agreed per project.
7. Downloads
Company catalogue and datasheet (PDF) are on the Downloads page.